Nordstrom Careers FAQs
The purpose of the Nordstrom Careers FAQs is to provide clarity and guidance to prospective job applicants about the application process, the types of roles available, and what to expect during the hiring journey.
These FAQs address common concerns, such as how to apply for jobs, the qualifications needed, the timeline for hearing back after an application, and whether prior retail experience is required. Additionally, the FAQs offer insights into Nordstrom’s hiring practices, helping applicants understand the interview process, the importance of customer service skills, and how to tailor their resumes for specific roles.
Ultimately, the FAQs aim to simplify the job search and application experience, ensuring candidates are well-prepared and informed as they pursue opportunities with Nordstrom. Nordstrom Careers FAQs provide insights into the common questions potential applicants often have when considering a job with the company. Here’s a breakdown of the key aspects:
How do I apply for a job at Nordstrom?
To apply for a job at Nordstrom, you need to visit their official Careers Page. There, you can browse through job openings and apply directly to the roles that interest you. You’ll create a profile where you can upload your resume and track the progress of your application. The online application process is fairly straightforward, and Nordstrom offers job alerts, so you’ll be notified when new roles that fit your profile are posted.
What should I include in my resume and cover letter?
While applying, it’s important to tailor your resume to highlight relevant skills and experience that align with the role you’re applying for. Be sure to focus on customer service abilities and teamwork, as these are key traits Nordstrom looks for. Including a cover letter is optional, but it can make your application stand out. In your cover letter, share why you’re excited about the opportunity at Nordstrom and how your skills match the job. Personalizing your application materials for each role shows initiative and enthusiasm.
How long does it take to hear back after applying?
After you submit an application, the timeline to hear back can vary. Typically, if you’re selected for an interview, you can expect to hear from a recruiter within a couple of weeks. However, if the role you’re applying for has a large volume of applicants, it may take longer to get a response. If you don’t hear back after a week or two, it’s perfectly fine to follow up through the application portal or by contacting the recruiter directly.
What types of positions are available at Nordstrom?
Nordstrom has a wide variety of roles across different departments. They hire for positions in retail (like sales associates and department managers), as well as for corporate jobs in areas such as marketing, finance, and human resources. There are also roles in technology and e-commerce, including software developers and digital marketing specialists, and customer service jobs for people interested in assisting customers both online and over the phone. For those with an interest in logistics, distribution roles are also available, working in Nordstrom’s warehouses and fulfillment centers.
What is the interview process like at Nordstrom?
The Nordstrom interview process typically starts with a phone screen, where a recruiter will discuss your experience and motivations for applying. If you’re a good fit, you may be invited to an in-person or virtual interview with the hiring manager, where you’ll dive deeper into your experience and qualifications. The interview might include behavioral questions where you’re asked to describe situations where you demonstrated skills such as problem-solving, teamwork, or handling difficult customer interactions. Depending on the role, there may also be skills assessments or tests to evaluate your abilities further. If all goes well, you’ll receive an offer.
Do I need previous retail experience to work at Nordstrom?
While having retail experience can certainly help, it’s not a strict requirement for many roles at Nordstrom. The company often hires individuals with no prior experience if they have the right attitude, are passionate about customer service, and demonstrate a willingness to learn. For entry-level positions, such as sales associate roles, Nordstrom is more focused on whether you have a customer-first mindset and a positive approach to helping people. The company also provides training to help you succeed in your role.
Can I apply for multiple positions at once?
Yes, you can apply for multiple roles at Nordstrom if you feel that your skills and experience are a match for different positions. However, keep in mind that it’s important to tailor your application for each specific job. That means updating your resume or cover letter to reflect the qualifications for each position you’re interested in. Applying to several roles at once can be a great strategy if you’re open to different types of positions, but ensure that you can commit to the responsibilities each role requires if you’re offered one.
Overall, Nordstrom is known for valuing customer service skills, a positive attitude, and a willingness to learn over specific experience in retail. The company offers opportunities across many different fields, so whether you’re interested in working on the sales floor or in a corporate office, there are plenty of career paths to explore.
I’ve forgotten my password and/or user name. What should I do?
- Click on the ‘Forgot your password‘ or ‘Forgot your username‘ link on the login page and a temporary password or username will be sent to you.
- If you do not see the email, check your spam/junk mail folder.
- If your account is locked, please wait at least 15 minutes before trying again. It may take longer than 15 minutes to receive your password and/or username information if there are a high volume of requests. Thank you in advance for your patience.
What is the status of my application?
Once you submit an application, you will receive a pop-up message letting you know we’ve received it. The length of time to review your application depends on the position and the number of applicants. If you are selected to move forward in the process, you will be contacted by a recruiter.
How do I check if a position is available?
We post all available jobs through our Nordstrom Careers page. If you are unable to successfully locate the job you are interested in on our career site, it means the position or store you are interested in is not accepting applications at this time.
Where can I submit my resume?
To be considered for open positions, we ask that you apply to the specific job you are interested in through our Career page. We do not accept emailed resumes, however you will have the opportunity to attach your resume as you complete the application. If you are not able to complete an online application, please contact the Human Resources office at any Nordstrom location.
Does Nordstrom conduct background checks?
Yes. Nordstrom conducts background checks and considers qualified applicants with criminal histories in a manner consistent with all legal requirements.
If I have a dispute arise regarding my application for employment or employment while at Nordstrom, how will it be resolved?
Nordstrom resolves all disputes arising out of or related to an individual’s application for employment or employment with Nordstrom pursuant to the terms of Nordstrom’s Dispute Resolution Agreement. A copy of Nordstrom’s Dispute Resolution Agreement can be found here (https://careers.nordstrom.com/pdfs/Nordstrom_Dispute_Resolution_Program.pdf) or can be obtained from any Nordstrom Human Resources office.
How can I request assistance or an accommodation?
Applicants with disabilities who require assistance or accommodation should contact our Employee Contact Center at 1-855-667-3947.
I am trying to log into my account, but get an error message that says, “An account with this email does not exist.”?
We changed our recruitment system on September 25, 2018, which means you have to create a new candidate home account. Once you click to apply, please follow the prompts to set up your new account.
How old do I need to be to work at Nordstrom?
Given the nature of work, individuals must typically be at least 18 years old to work at Nordstrom. However, there are specific situations where individuals aged 16 and above may be eligible for certain roles. The minimum age requirement remains 18 years and above for all positions in our Supply Chain locations and positions that work with or around certain equipment or involve safety or security responsibilities.
I’m a former employee applying for a seasonal job. Why does my username and password no longer work?
We changed our recruitment system on September 25, 2018, which means you have to create a new candidate home account. Once you click to apply, please follow the prompts to set up your new account.
How can I receive job posting notification e-mails from Nordstrom?
Candidates are able to create job alerts about open jobs matching their interests on a daily or weekly basis. Alerts can be setup via the “Job Alerts” tab via the job search page.